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Face · El Poblado, Medellín

Acne Scar Treatment in Medellín

Treating acne scars combines techniques that stimulate new collagen, such as the Alma Hybrid™ CO2 laser, SkinPen® microneedling and subcision, depending on the type of scar. It does not erase them completely, but it visibly improves their depth and the texture of the skin, including in darker skin tones.

Dr. Olga Gómez Montoya, physician and surgeon from the University of Antioquia, identifies which type of scar you have and designs a realistic, safe, step-by-step plan.

Reviewed by Dr. Olga Gómez Montoya · Updated: October 2026

Alma Hybrid™ CO2 laser · SkinPen® · Medical judgmentAlma Hybrid™ CO2 laser · SkinPen® · Medical judgment
"Piel de la mejilla de una mujer con acné activo y marcas rojas. Imagen ilustrativa del tratamiento de acné y textura de la piel en Medellín
First step
Diagnosing the type of scar
Session
45 to 60 minutes
Recovery
1 to 3 days with microneedling; a bit longer with laser
Plan
Progressive, combined sessions
The treatment

How are acne scars treated?

They are treated by combining techniques according to the type of scar. The best result almost always comes from combining, not from a single technique.

  • Alma Hybrid™ fractional CO2 laser (CO2 + 1570 nm) · Remodels collagen and softens the deepest scars.
  • Subcision · A needle releases the bands of tissue that pull the skin down, lifting rolling scars.
  • SkinPen® microneedling · Stimulates collagen in depressed scars and refines texture and pores.
  • Medical peels and hydrodermabrasion · Renew the surface and even out skin tone.
  • Collagen biostimulators (Juvelook®, Sculptra®, Radiesse®) · Improve skin density and soften depressed scars.
  • Regeneration · PDRN (polynucleotides), exosomes and Celluma LED light support recovery.

In darker skin tones we prepare the skin before the laser and adjust the settings to reduce the risk of dark spots.

Is scar treatment right for me?

It's for you if…

  • You have depressed acne scars (icepick, boxcar or rolling).
  • You notice enlarged pores or uneven texture when you put on makeup.
  • You've already tried microneedling or peels without the result you expected and want a complete plan.
  • You have darker skin and worry that a laser could leave dark spots.

It's not the right time if…

  • You have active, uncontrolled acne.
  • You are pregnant or taking isotretinoin: some techniques are postponed.
  • You have intense sun exposure coming up.
Types of scars

Which types of acne scars can be improved?

Each type responds to a different technique. That's why diagnosis is the first step.

01

Icepick scars

Small, deep and narrow. They respond best to targeted techniques and fractional CO2 laser, almost always over several sessions.

02

Boxcar scars

Depressed, with well-defined edges. They improve with the Alma Hybrid™ CO2 laser and SkinPen® microneedling, which stimulate new collagen.

03

Rolling scars

They give the skin an uneven look because bands of tissue pull it down. Subcision releases them and collagen biostimulators help lift them.

04

Dark acne marks

They aren't scars but spots left by inflammation. They are treated differently. See dark spots and melasma.

05

Enlarged pores and texture

Pores don't “close”, but they can look smaller and the skin smoother with microneedling, peels and laser. See skin quality.

06

Other scars and stretch marks

C-section, surgical or wound scars can also improve in texture and color. For stretch marks, see stretch mark treatment.

Piel del rostro con acné activo inflamado, imagen ilustrativa para diferenciarlo de las cicatrices de acné
Our approach

Why are laser and microneedling done in sessions?

Because new collagen doesn't form overnight: after each session the skin keeps repairing itself for weeks. That's why sessions are spaced out and the improvement shows progressively.

Regenerating the skin doesn't mean attacking it. Excessive intensity can inflame the skin and leave dark spots, especially in darker skin tones. We work with appropriate intensities, rest periods and a guided recovery.

After each session

  • Sunscreen every day and avoid direct sun.
  • Hydration and gentle products; no exfoliants or acids until we tell you.
  • Don't pick off peeling skin with your hands.
  • No makeup for the first few hours after microneedling.

“These aren't drastic changes: they are mindful processes your skin will thank you for.” — Dr. Olga Gómez Montoya

Step by step

What does acne scar treatment look like, step by step?

Medical assessment

We analyze the type of scar (icepick, boxcar or rolling), your skin phototype and your history, such as active acne or isotretinoin use, and take clinical photos to choose the technique and the safe timing.

A plan tailored to you

We define the combination of techniques and the number of sessions: subcision, SkinPen® microneedling, Alma Hybrid™ CO2 laser, peels or collagen biostimulators. We give you realistic timelines, without overselling.

Sessions

Controlled procedures with topical anesthesia. After microneedling the redness is short-lived; with CO2 laser there are a few days of redness and peeling, and we explain this to you beforehand.

Follow-up

We evaluate your response between sessions, compare your photos and guide you at home: daily sun protection and actives that support recovery, such as PDRN (polynucleotides) or exosomes.

Results

Real cases

Acne scars · CO2 laser + SkinPen®
Acne scars · CO2 laser + SkinPen®
Texture and pores · CO2 laser + SkinPen®
Texture and pores · CO2 laser + SkinPen®

Photos published with the patients' authorization. Results vary from person to person and depend on the medical assessment.

Frequently asked questions

Frequently asked questions about acne scars

Can acne scars be removed?

They can be improved noticeably, but they don't always disappear completely. With a step-by-step plan combining subcision, SkinPen® microneedling and CO2 laser, the skin looks smoother and the scars less noticeable. During the assessment we'll tell you how much your case can improve.

What types of acne scars are there?

The most common are atrophic or depressed scars: icepick (small and deep), boxcar (with well-defined edges) and rolling (giving an uneven surface). There are also hypertrophic or raised scars. Several types usually coexist, and each one responds to a different technique.

How many sessions are needed?

Usually several, spaced a few weeks apart, because collagen keeps forming after each session. The number depends on the type of scar, the technique and how your skin responds. The best result almost always comes from combining techniques.

Is it safe for darker or olive skin?

Yes, with sound judgment. In darker skin the main risk is dark spots after the laser, so we prepare the skin beforehand, adjust the settings and combine CO2 with the Alma Hybrid™'s non-ablative 1570 nm mode when appropriate. In some cases we prefer to start with SkinPen® microneedling.

Do creams work for acne scars?

Creams can improve dark marks and surface texture, but they don't fill in a depressed scar. Changing the skin's relief requires stimulating collagen deep down, with microneedling, laser or subcision. Creams are, however, a good complement at home.

Can I be treated if I still have acne or take isotretinoin?

Active acne needs to be controlled first, because treating scars on inflamed skin can make it worse. If you are taking or recently took isotretinoin, some techniques are postponed or done with special settings. We review this during the assessment, and if your acne needs dermatological management, we'll tell you.

What does the Alma Hybrid CO2 laser do for scars?

In the same session it combines fractional CO2 laser, which renews the surface and remodels collagen, with a non-ablative 1570 nm laser. This lets us adjust the intensity to your skin and your scar. More on the Alma Hybrid CO2 laser.

Microneedling, Dermapen or SkinPen for scars?

They are devices from the same family. We use SkinPen®, the first microneedling device cleared by the FDA for acne scars, with sterile single-use cartridges. What matters is the depth, the actives and the judgment with which it is applied. More on microneedling.

Does it hurt? What happens after a session?

We use topical anesthesia and most people describe it as mild discomfort. After microneedling, 1 to 3 days of redness is normal; with CO2 laser there are a few more days of redness and peeling. We give you clear instructions: sun protection, hydration and no makeup for the first few hours.

How much does acne scar treatment cost in Medellín?

It depends on the type of scar, the area, the techniques and the number of sessions your skin needs. It's defined during the assessment so you're never charged more or less than you need. Message us ASSESSMENT.

Your skin can renew itself, step by step

Book a calm, unhurried, no-commitment assessment and define with Dr. Olga Gómez the right plan for your scars.

El Poblado, Medellín · WhatsApp +57 318 141 3320
Message us ASSESSMENT